Payment Policy

At Efoza, we aim to provide a secure and convenient checkout experience. All payments made through our website are processed using secure payment technology and SSL encryption to help protect your payment information.

Accepted Payment Methods

Depending on your location and availability at checkout, we may accept:

  • Google Pay

  • Apple Pay

  • Visa

  • Mastercard

  • American Express

  • Maestro

Currency

As Efoza currently serves customers in the United Kingdom, prices and transactions are primarily displayed in British Pounds (GBP / £).

The final currency and total amount payable will be clearly displayed during checkout before you complete your purchase.

Payment Security

We do not intentionally store your complete payment card details on our own systems. Payment information is processed through secure third-party payment providers using industry-standard security measures.

You should always ensure that your billing information is accurate when placing an order.

Failed or Declined Payments

If your payment is declined or cannot be completed:

  • Check that your card or payment details have been entered correctly.

  • Confirm that your payment method has sufficient funds or available credit.

  • Try another available payment method.

  • Contact your bank or payment provider if the issue continues.

If you continue to experience problems, please contact us at contact@efoza.space.

Refunds

Approved refunds will be issued to the original payment method used for the purchase, in accordance with our Return & Refund Policy.

The time required for the refunded amount to appear in your account may depend on your bank or payment provider.

Customer Support

Monday to Friday: 9:00 AM – 4:30 PM (UTC+0)
Saturday and Sunday: 10:00 AM – 2:00 PM (UTC+0)

Email support is available 7 days a week.

Email: contact@efoza.space

Address: 198 Green Street, London E7 8JT, United Kingdom